Let's say you have 5 user interviews recordings that are 1 hour long and you want insights from them.

That becomes:
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- 5 credits for 5 transcribed recordings that are 1 hour long
- 5 credits for 5 findings
- 10-15 credits for 10-15 insights from all the recordings
- 5 credits to ask the chat for more answers

That totals to 25-30 credits to transcribe and analyse 5- 1 hour long recordings.

It would be less if you analysed a .TXT, DOCX or PDF file for example since we won't transcribe that.

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Each AI functionality consumes 1 credit when you use it.

1 credit for 1 insight
1 credit for 1 finding
1 credit for 1 AI chat response
1 credit per 1 hour transcribed video or audio file

Yes, all unused credits on paid plans roll over to the next month.

Yes, we only charge you for credits that refills each month.

No.

Yes, you can invite as many people you want to your workspace without any additional cost.

No, unfortunately at the moment there is no way to pause your subscription. However, you can downgrade to a Free plan.

Yes, you can choose the same plan and you'll get a top of up the credits that is available on that plan.

Yes, you can downgrade your plan to your free plan at anytime. Any unused credits will still be available.

Yes, but you have to contact us directly for that.

We currently support up to 36 languages, you can see the full list here.