Turning customer insights into action with AI
We've all been there – drowning in customer feedback from demos, research, and support calls. It's a goldmine of information, but making sense of it all? That's where things get tricky.
We've all been there – drowning in customer feedback from demos, research, and support calls. It's a goldmine of information, but making sense of it all? That's where things get tricky.
The challenge: Too much data, not enough time
As a startup, we faced some real hurdles:
- Manual analysis was eating up precious hours
- Non-researchers struggled to find the nuggets of wisdom
- Insights were scattered across different tools
These roadblocks were slowing us down on our path to product-market fit.
Creating an AI research assistant you can collaborate with
Enter AI: Your new analysis sidekick
In 2024, we had a lightbulb moment – why not use AI to speed things up? We chatted with product managers and UX designers, and they were all looking for the same thing: a faster way to analyze data without losing control.
So, we built an AI assistant that:
- Chews through unstructured data in seconds
- Transcribes recordings when needed
- Serves up key themes and insights on a silver platter
But don't worry, we're not trying to replace human expertise. Our AI is here to empower your team by:
- Speeding up decision-making (10x faster!)
- Putting all your insights in one place
- Letting researchers double-check AI findings
Our vision
One platform for all your customer data.
Imagine having all your customer experience data – from sales demos to your handwritten notes from a user interviews – in one spot. That's our goal. We want to move beyond traditional repositories and create a platform that makes insights available to everyone in your company.
Why now? The research revolution is here
The timing couldn't be better:
- UX research roles are booming
- Companies are doing more ongoing research
- The global research market is growing steadily
We're ready to jump in with a solution that makes qualitative analysis a breeze.
The bottom line
Faster insights, happier customers
By harnessing the power of AI to make sense of all that unstructured data, we're helping businesses make smarter decisions, faster. In a world where customer needs are always changing, having the right tools is crucial.
Ready to transform how you understand your customers? Let's do this!